A Case Handler is urgently required to join the Mortgages Collections & Recoveries team within a Tier 1 Bank. This is for a three month rolling contract to build relationships with the Bank's customers who are specifically in arrears, investigate why they've remained in this position, and try to provide a resolution.
This is part of a wider project to streamline the Mortgages Collections & Recoveries process.
- Mortgages knowledge and experience - CMAP qualification (nice to have)
- Collections & Recoveries experience
- Background in Retail Banking
- Experience communicating with customers over the phone, email, letters
If you have the relevant experience for this Case Handler opportunity then please apply with an updated copy of your CV.
KEYWORDS: CASE HANDLER, MORTGAGES COLLECTIONS AND RECOVERIES, CMAP, RETAIL BANKING, CUSTOMERS, COMMUNICATION
To find out more about Orgtel please visit www.orgtel.com
Orgtel, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales